Job Description

POSITION: Office Clerk 

REPORTS TO: Site Manager 

POSITION CLASSIFICATION: Full Time – Hourly, Non-Exempt

Job Summary:

The Office Clerk is responsible for the accurate creation, processing, and coordination of labels associated with customer orders and production requirements. This role requires strong attention to detail, organization, and the ability to work closely with production, shipping, and inventory teams to ensure all labeling aligns with order specifications and company standards.

DUTIES AND RESPONSIBILITES: 

• Review incoming orders and production requirements to determine label needs
• Generate and print labels using designated systems (e.g., Bartender, MS Dynamics, Excel)
• Ensure labels are accurate and match customer orders and product specifications
• Issue labels to production teams in a timely manner to support workflow
• Maintain and track inventory of labels, ensuring proper rotation and availability
• Input and maintain label and order data in system (Excel, databases, ERP systems)
• Coordinate with production and shipping departments to ensure alignment between labeling and order fulfillment
• Process work orders and assist in determining production requirements when needed
• Follow provided production plans and instructions from Site Leadership
• Receive, organize, and manage label stock and materials
• Identify discrepancies in orders or labels and communicate to appropriate personnel
• Support picking, staging, and movement of orders to the shipping department when required
• Verify orders have printed and any redirects have been sent to the proper parties
• Conduct cycle counts when needed

Quality & Accuracy

• Ensure all labels are printed in the correct format and correspond to the correct product
• Verify accuracy of order details prior to label release
• Maintain high attention to detail to prevent labeling or shipping errors

Daily Responsibilities

• Maintain a clean and organized workspace
• Monitor inventory levels of label supplies
• Follow all company policies and safety guidelines
• Assist with additional duties as assigned to support operations

Required Skills / Abilities:

• Strong attention to detail and accuracy
• Excellent organizational and time-management skills
• Ability to handle multiple tasks simultaneously in a fast-paced environment
• Effective communication skills (verbal and written)
• Basic math and problem-solving skills
• Ability to work cross-functionally with production and shipping teams

Work Environment:

• Combination of office and warehouse setting
• Exposure to moderate and occasionally loud noise
• May work in non-climate-controlled areas (heat/cold depending on season)
• Interaction with machinery and production operations

 Education and Experience:

• High school diploma or equivalent required
• Experience with Microsoft Office (Excel, Word, Outlook) required
• Experience with label printing software (e.g., Bartender) preferred
• Experience with ERP or warehouse systems (MS Dynamics, Starship, etc.) preferred

 The above is intended to describe the general content and requirements of the job and may vary at times according to department objectives and needs for the performance of job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.